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Mentoring from World-Class Thought Leaders

Today’s foremost business leaders and experts collaborate to develop each module’s premier content. The roster of contributors ranges from renowned authors and practitioners, to innovative thinkers whose groundbreaking ideas will influence future management practices.

Harvard ManageMentor advisors include:

Marjorie Corman Aaron, J.D.
Marjorie Corman Aaron, J.D., is a mediator, trainer, and professor with more than 16 years’ experience in mediation, negotiation, and dispute resolution. She spent four years as Executive Director of the renowned Program on Negotiation at Harvard Law School, from which was born the best-selling book Getting to YES! by Roger Fisher, William Ury, and Bruce Patton. She is currently the Director of the Center for Practice in Negotiation and Problem Solving at the University of Cincinnati College of Law where she teaches negotiation and dispute resolution.

Harvard ManageMentor topic: Negotiating

Susan Alvey
Susan Alvey is Director of Organizational Learning and Development at Harvard Business School Publishing. Previously, Alvey led the employee communication and training efforts at Tufts Health Plan. Prior to her years at Tufts, she worked with numerous public and private client organizations. Alvey is a specialist in the areas of organizational change, organizational communication, and leadership development. She has spent many years teaching communication at the college level and has helped hundreds of individuals to effectively communicate in the workplace.

Harvard ManageMentor topics: Developing Employees, Dismissing an Employee, and Laying Off Employees

Norman R. Augustine
Norman R. Augustine is a graduate of the school of hard knocks when it comes to crisis management. Having served as Chairman and CEO of Lockheed Martin Corporation; Director of Black & Decker, Phillips Petroleum, and Procter & Gamble; and undersecretary for the U.S. Army during the Vietnam War, Norm has years of experience managing in turbulent and uncertain times. He is the author of Augustine’s Laws (Viking Penguin, 1986), and “Managing the Crisis You Tried to Prevent” (Harvard Business Review, 1995).

Harvard ManageMentor topic: Crisis Management

Thomas L. Brown Thomas L. Brown is the author of over 400 published articles on managerial leadership. Brown wrote the first online book on leadership, The Anatomy of Fire: Sparking A New Spirit of Enterprise, which explores the look and feel of leadership in the 21st century. He has written for many publications, including IndustryWeek, Harvard Management Update, Financial Times, and the Wall Street Journal, and has presented to dozens of major corporations.

Harvard ManageMentor topic: Delegating

Katie Carlone
Katie Carlone is a consultant with 20 years’ experience providing tools and workshops to enable sales and marketing professionals to achieve performance goals. She specializes in analyzing training needs and developing solutions that are effective and practical such as a knowledge management tool which provides just-in-time learning and speeds new products to market.

Harvard ManageMentor topics: Managing Upward, and Team Management

David J. Collis
David J. Collis is a professor in the strategy unit at the Harvard Business School, where he teaches the MBA and in Executive Education programs. He is an expert on corporate strategy and global competition, and is the author of the recent books Corporate Strategy (with Cynthia Montgomery) and Corporate Headquarters (with Michael Goold and David Young). His work has been frequently published in the Harvard Business Review, Academy of Management Journal, Strategic Management Journal, European Management Journal, and in many books, including Managing the Multibusiness Company, International Competitiveness, and Beyond Free Trade.
In addition to teaching, Professor Collis consults to several major U.S. corporations, and serves on the Board of Trustees of the Hult International Business School, and the advisory boards of WebCT, Vivaldi Partners, and Folderwave. He is also the cofounder of the eLearning company E-Edge, and of the advisory firm Ludlow Partners.

Harvard ManageMentor topic: Strategic Thinking

Donna D. Conlin, M.Ed.
Donna D. Conlin is Senior Organization Effectiveness Strategist at Bose Corporation. She has 20 years of human resources development experience in a variety of business environments from entrepreneurial start-ups to established corporations. She has worked extensively in the development of high-performing engineering and manufacturing teams. Her teaching experience includes the design and implementation of seminars on team leadership across worldwide operations.

Harvard ManageMentor topic: Team Leadership

Linda A. Cyr
Linda A. Cyr is Assistant Professor of Business Administration at the Harvard Business School. She teaches entrepreneurial management, and coaches M.B.A. students and future entrepreneurs on the development of effective business plans. Prior to joining the HBS faculty, she taught at Cornell where she earned a Ph.D. in Industrial and Labor Relations.

Harvard ManageMentor topics: Preparing a Business Plan, and Business Writing

Anne Donnellon
Anne Donnellon, Professor at the F.W. Olin Graduate School of Business at Babson College, has been researching, consulting, and teaching about teams inside organizations for more than a decade. Her approach focuses on team conversations as the vehicle for diagnosing and changing team dynamics and outcomes. She is the author of Team Talk: The Power of Language in Team Dynamics (Harvard Business School Press, 1996), and is the content expert for Teams That Work from the award-winning Interactive Manager™ Series from Harvard Business School Publishing.

Harvard ManageMentor topic: Team Management

Mary Grace Duffy, Ed.D.
Mary Grace Duffy, a partner at the Cambridge Hill Partners, has more than 30 years’ experience as both a line manager and a consultant. She has distilled this expertise into practical techniques for managing tasks and people, organizational change, planning and decision making, and other key skills for successful project management.

Harvard ManageMentor topic: Project Management

Deborah Dumaine
Deborah Dumaine is the President and Founder of Better Communications, a learning company that delivers globally recognized business, leadership, technical, financial, and sales writing workshops. Since 1978, 86,000 learners have attended Better Communications’ workshops. Ms. Dumaine is the author of Write to the Top: Writing for Corporate Success, recently revised and republished by Random House, and of The Instant-Answer Guide to Business Writing (Universe). She has also contributed sections on business writing to the World Book Encyclopedia. Dumaine holds B.A. and M.A. degrees from Smith College.

Harvard ManageMentor topic: Business Writing

Martha Fields
Martha R. A. Fields has close to 25 years of experience in management, human resources, and diversity/globalization. She is President, Founder, and CEO of Fields Associates, Inc., a firm that provides consulting, coaching, and educational programs in the areas of human resources management; executive development; diversity and globalization; and work/life integration. Since 2000, she has chaired the Linkage Summit on Leading Diversity, the nation's premier diversity conference. Martha is the former president of the Boston Human Resources Association, and has received numerous awards, including the NorthEast Human Resources/Society for Human Resources Management's (SHRM) John D. Erdlen Five Star Award. She is a frequent keynote speaker, and the author of the popular books Indispensable Employees: How to Hire Them, How to Keep Them, and Love Your Work by Loving Your Life (LwL²).

Harvard ManageMentor topic: Diversity

C. Davis Fogg
C. Davis Fogg is a keynote speaker, executive coach, adviser, and strategy consultant who specializes in developing and implementing corporate strategic plans. He is a former General Manager of Johnston & Murphy, and President of Bausch & Lomb’s Consumer Products Divisions. He has taught strategic planning, strategic implementation, and general management courses at Vanderbilt, Columbia, Emory, MIT, Penn State, and the University of Wisconsin. He is the author of three books: Diagnostic Marketing, Team-Based Strategic Planning, and Implementing Your Strategic Plan. He has also published a series of strategic instructional manuals, including Leading Your Organization Through Strategic and Departmental Planning. His most recent book is titled Lewis and Clark & Co.: The Business of Exploration.

Harvard ManageMentor topic: Strategy Execution

David A. Garvin
David A. Garvin is the C. Roland Christensen Professor of Business Administration at Harvard Business School, where he specializes in the field of general management. For over 20 years he has studied and taught the principles of organizational learning, business and management processes, and the design and leadership of large, complex organizations. He is the author or co-author of nine books, including General Management: Processes and Action, Learning in Action, Education for Judgment, and Managing Quality, as well as 25 articles and four videotape series. He is a three-time winner of the McKinsey Award, given annually for the best article in Harvard Business Review.

Harvard ManageMentor topic: Decision Making

Edward M. Hallowell, M.D.
Edward M. Hallowell, M.D., has been an instructor at Harvard Medical School and the founder of the Hallowell Center for Cognitive and Emotional Health in Sudbury and Andover, MA. Dr. Hallowell is a recognized expert on the topics of worry and stress, its causes and cures. He frequently appears in the national news media and on shows such as “Oprah,” “20/20”, “The Today Show,” and “Good Morning America.” He is the author of several best-selling books, including his recent releases, Dare to Forgive, Connect: 12 Vital Ties that Open Your Heart, Lengthen Your Life and Deepen Your Soul, and Worry: Hope and Help for a Common Problem.

Harvard ManageMentor topic: Managing Workplace Stress

James L. Heskett
James L. Heskett has published extensively on customers, service, customer retention, employee capability, and profitability. He is Professor Emeritus at Harvard Business School, where he has taught courses in service management, business policy, marketing, business logistics, and general management since 1965. He is a co-author of The Service Profit Chain and Service Breakthroughs: Changing the Rules of the Game, and a CD-ROM for managers titled Service Success.

Harvard ManageMentor topic: Customer Focus

Linda A. Hill
Linda A. Hill is a Professor and Chair of the Leadership Initiative at the Harvard Business School. From her more than 20 years of extensive field work, Linda has helped managers create the conditions for effective management in today’s flatter and increasingly diverse organizations. She is the author of the best-selling Becoming a Manager (Harvard Business School Press, 1992), and the content expert for Coaching for Results and Managing Direct Reports, award-winning interactive programs from Harvard Business School Publishing.

Harvard ManageMentor topics: New Manager Transitions,, Change Management, Coaching, Hiring, Team Leadership, Leading and Motivating, Managing Upward, Meeting Management, and Goal Setting.

Interaction Associates, Inc.
Interaction Associates, Inc. is a performance-improvement company offering a powerful suite of collaboration consulting and learning services. The company equips clients with practical new strategies, skills, and thought processes to leverage the power of collaborative action to solve problems and create opportunities. Since 1969, Interaction Associates has helped global leaders, the Fortune 100, and government agencies to overcome their most difficult challenges.

Harvard ManageMentor topics: Coaching, Feedback Essentials, Difficult Interactions, Meeting Management

Kathleen Jordan, Ph.D.
Kathleen Jordan is a leadership coach and organization development consultant who has worked extensively with large organizations in telecommunications, financial services, health care, and government. Her clients include AT&T, US West, Mitel Corporation, the Naval Undersea Warfare Center, and the University of Washington Medical Center. She has written articles for such publications as Harvard Management Update, Harvard Business Review, and Design Management Journal. Jordan is also a collaborating writer, with authors Doug Lennick and Fred Kiel, Ph.D. for Moral Intelligence: The Key to Leadership Effectiveness and Business Performance.

Harvard ManageMentor topic: Performance Appraisal

Philip Kotler
Philip Kotler is a world-renowned expert on strategic marketing. As a Distinguished Professor of International Marketing at Northwestern University’s Kellogg Graduate School of Management, Philip’s research spans a broad number of areas including consumer marketing, business marketing, services marketing, and e-marketing. He is the author of numerous publications including the best-selling book Marketing Management (Prentice Hall, 2000), A Framework for Marketing Management (Prentice Hall, 2001), Principles of Marketing (Prentice Hall, 2001), and Marketing Moves (Harvard Business School Press, 2002). In addition to teaching, he has been a consultant to IBM, Bank of America, Merck, General Electric, Honeywell, and many other companies.

Harvard ManageMentor topic: Marketing Essentials

Chuck Kremer, C.P.A.
Chuck Kremer, C.P.A., has more than 40 years experience as an accountant, corporate controller, and business consultant. He is currently the senior business-literacy consultant with Novations VMS. He has helped thousands of non-financial executives overcome “fear of finance” and develop finance literacy using imaginative and enjoyable devices in Novations’ “Financial Game for Decision Making” and “The Accounting Game ™” seminars. He is the lead co-author of Managing by the Numbers, A Commonsense Guide to Understanding and Using Your Company’s Financials. Chuck has developed The Financial Scoreboard ™ , an Excel software template.

Harvard ManageMentor topic: Finance Essentials

Dorothy Leonard
Dorothy Leonard is the William J. Abernathy Professor Emeritus of Business Administration at Harvard Business School, where she teaches courses in corporate creativity, new product and process design, knowledge management, and innovation. Professor Leonard is the author of three books on innovation, Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation, When Sparks Fly: Igniting Group Creativity, and Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom. Professor Leonard’s major research interests, consulting expertise, and teaching efforts relate to creativity and managing the innovation process.

Harvard ManageMentor topic: Creativity and Innovation

Jessica Lipnack and Jeffrey Stamps
Jessica Lipnack and Jeffrey Stamps are CEO and Chief Scientist, respectively, of the Boston-based consulting firm NetAge, and authors of many books and articles on networked organizations, including Virtual Teams (John Wiley & Sons, Inc., 1997).

Harvard ManageMentor topic: Virtual Team

Penny Locey
Penny Locey is a manager of the Executive and Career Development Group at Polaroid Corporation where she has had a range of responsibilities in the Organizational Development and Training group, including team and leadership development. Prior to joining Polaroid, Penny was co-founder and director of the New England Institute for Career Development, an organization dedicated to training and development of career development professionals. She has also consulted for over 10 years, helping organizations with management training and career development.

Harvard ManageMentor topic: Goal Setting

June Paradise Maul
President of Advantage Value, a consulting and education company, Dr. June Paradise Maul has experience leading large-scale change as well as line organizations, having been Chief Learning Officer at Qwest and having held senior management positions at AT&T. Dr. Maul has taught executive development programs in corporations and graduate level business and leadership programs—incorporating strategic planning, balanced scorecard, strategic leadership, virtual workplace, decision making, and creative resourcing into education initiatives. She is invited to speak globally on leadership, strategic planning, and creative resourcing. Dr. Maul received her Bachelor of Science in Asian Studies and Geology from M.I.T. and her Doctorate in Science and Humanities from Rutgers.

Harvard ManageMentor topic: Business Case Development

Mark McDonald Ph.D.
Mark McDonald is a leading researcher and practitioner of business process design and business architecture. Currently Head of Research for Gartner Executive Programs, he was formerly a partner at Accenture, where he was responsible for directing the firm's Center for Process Excellence. He has worked on several global process transformation initiatives, and is the author of business process reengineering methodology, tools and proven practices. McDonald has written numerous articles on process design and development, and is the co-author with Peter Keen of The eProcess Edge (McGraw-Hill).

Harvard ManageMentor topic: Process Improvement

Harry Mills
Harry Mills is the author of 22 books on sales, negotiation, and influence, including the best-selling titles Artful Persuasion: How to Command Attention, Change Minds, and Influence People, and Negotiate: The Art of Winning. He advises companies how to use the tools and techniques of persuasion to close complex deals and develop leadership skills. Harry is also chief executive of The Mills Group, an international consulting and training company, whose clients include IBM, PricewaterhouseCoopers, KPMG, Ernst & Young, Unilever, Toyota, and Oracle.

Harvard ManageMentor topic: Persuading Others

Nick Morgan
Nick Morgan is a communications expert who has worked as a speechwriter, a public relations director, and a communications professor. Through his company Public Words, he coaches executives and runs seminars on a range of communication issues. He has been editor of Harvard Management Communication Letter, has written hundreds of articles, and is the author of Working the Room: How to Motivate People to Action Through Audience-Centered Speaking (Harvard Business School Press, 2003).

Harvard ManageMentor topic: Presentation Skills

V.G. Narayanan
V.G. Narayanan teaches both basic and advanced courses in financial and accounting topics to M.B.A. and doctoral students at Harvard Business School, where he is a Professor of Business Administration. He consults with numerous businesses, and has a special interest in managerial accounting. Narayanan has contributed articles to accounting journals and has published many case notes for the school. He is a graduate of Stanford University, where he received an M.S. in Statistics, M.A. in Economics, and a Ph.D. in Business.

Harvard ManageMentor topic: Budgeting

Kumar Nochur
Kumar Nochur is a consultant and educator with over 20 years of experience in the field of implementing innovation. He has taught business strategy, innovation, and technology management courses at Boston University and the University of Melbourne. He has worked with such industry leaders as 3M, AT&T (Bell Labs), General Electric, Gillette, Procter & Gamble, Johnson and Johnson, and National Semiconductor to improve their innovation practices. Kumar leads courses and workshops on topics such as Skills for Innovators, and Managing Innovation. He is also a frequent speaker at conferences on innovation, new product development, and knowledge management. Kumar received a Ph.D. in the Management of Technological Innovation from the Sloan School of Management at MIT. He is the founder of Vidya Inc.

Harvard ManageMentor topic: Implementing Innovation

Stever Robbins
Stever Robbins is President of Leadership Decisionworks, Inc., a leadership training and consulting firm that helps top managers become powerful leaders. He co-founded FTP Software; worked as COO of BuildingBlocks Interactive, and after graduating from Harvard Business School, designed the school’s “Foundations” module. He writes a monthly column for Harvard Business School’s Working Knowledge, has been published in Harvard Business Review, and has appeared an as expert commentator CNNfn and weekly on the nationally syndicated radio show, “Entrepreneurs: Living the American Dream.”

Harvard ManageMentor topics: Dismissing An Employee, and Laying Off Employees.

David Stauffer
David Stauffer is a business writer who heads the corporate writing firm Stauffer Bury Inc. He is the author of four books about corporate success, all published by John Wiley & Sons, and dozens of articles on business management for Harvard Management Update, Across the Board, the Wall Street Journal, and other publications. As a contractor to corporations and business associations, David has written several hundred annual reports, investment prospectuses, industry profiles, and management information newsletters.

Harvard ManageMentor topic: Time Management

James Waldroop, Ph.D.and Timothy Butler, Ph.D.
James Waldroop and Timothy Butler is the director of the M.B.A. Career Development Programs at the Harvard Business School. They have spent many years helping business people work through the career planning and development processes. Waldroop and Butler are also the authors of three highly-acclaimed Harvard Business Review articles and two books: Discovering Your Career in Business (Perseus, 1997), and The Twelve Bad Habits that Hold Good People Back (Currency, 2001). They are frequent contributors to the national media, with articles published in Fortune and Fast Company, and have appeared on radio and TV to discuss issues related to career management, retaining talent, and maximizing personal effectiveness.

Harvard ManageMentor topics: Career Management, and Retaining Employees

Bruce Wrenn, Ph.D.
Bruce Wrenn, Ph.D., is an educator and consultant with more than 25 years’ experience in marketing planning and research. He is currently a professor of marketing at Indiana University South Bend and has authored five books on marketing. Bruce has consulted with a variety of companies in the high-tech, food, pharmaceutical, healthcare, and automotive industries, as well as helped scores of not-for-profit organizations develop marketing programs.

Havard ManageMentor topic: Marketing Essentials

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