Skill Sets for Smart Managers
Dozens of modules, addressing daily management issues, show how to apply concepts, tools and advice.
On-the-job relevance will deepen the learner’s understanding of:
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Business Essentials
- Budgeting
- Business Case Development
- Change Management
- Crisis Management
- Decision Focus
- Diversity
- Finance Essentials
- Innovation and Creativity
- Innovation Implementation
- Leading and Motivating
- Managing Upward
- Marketing Essentials
- Process Improvement
- Project Management
Communication Skills
- Meeting Management
- Negotiating
- Persuading Others
- Presentation Skills
- Writing Skills
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Personal Development
- Career Management
- Performance Management
- Stress Management
- Time Management
Strategy Essentials
- Strategic Thinking
- Strategy Execution
Working With Individuals
- Coaching
- Delegating
- Developing Employees
- Difficult Interactions
- Dismissing an Employee
- Feedback Essentials
- Goal Setting
- Hiring
- Laying Off Employees
- Performance Appraisal
- Retaining Employees
Working With Teams
- Team Leadership
- Team Management
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